INTEGRATIONS

Your tools can work
from the same story.

Communications and business activity are more useful when they can be understood together. Availability depends on the provider, connection and permissions.

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UNIFIED HQ / THE CONNECTED WORKSPACECommunication source and business context.
CONNECT→UNDERSTAND→ACT
Illustrative product story · capabilities depend on connections and permissions
04 / CONNECTED BY DESIGNYour tools, in the same picture
UNIFIED HQ / CONNECTED SYSTEMSILLUSTRATIVE VIEW

Fits around the tools
you already use.

Unified HQ connects communication and business context without asking your team to abandon the systems they know. Capabilities depend on the connections and permissions available to your organisation.

See it in the demo
UNIFIED HQ / CONNECTIONSILLUSTRATIVE VIEW
Connected contextCommunication and business activity, together
RRingCentralConversation sourceAvailable connection
CONTEXT FLOWS WITH PERMISSION
mmonday.comBusiness contextAvailable connection
✦One connected threadConversation → relationship → proposed next step
01

Communication source

Bring the conversation into view when the provider and permissions make it available.

02

Business context

Link people, organisations and activity to understand what the interaction means.

03

Controlled next step

Keep evidence and approval close to any action your team chooses to take.

THE CATALOGUE

Works with the tools
you already run.

Start with the phone system and business platform you have today. We keep adding providers, so your choice of tools never locks you out.

Phone and communications

Live

RingCentral

Calls, transcripts and provider-native summaries where enabled.

Early access

Aircall

Calls captured into the same connected view.

Coming soon

Zoom Phone

Business calling from Zoom.

Coming soon

Microsoft Teams

Teams calling and meetings.

Coming soon

GoTo Connect

Cloud phone system calls.

CRM and job management

Live

monday.com

Identity, contacts, deals and business activity.

Coming soon

Salesforce

Accounts, contacts and opportunities.

Coming soon

Simpro

Jobs, quotes and customers for trades.

Coming soon

AroFlo

Jobs and clients for field service.

Using something not listed? Tell us. Customer demand decides what we connect next.

Request an integration
CONNECTIONS / WHAT TO EXPECT

The connection is clear.

A provider may supply different capabilities. The workspace should show what is connected and when information is unavailable.

  1. 01
    Source capability

    A transcript, summary or recording depends on what the provider exposes.

  2. 02
    Identity and context

    People and organisations are matched through the available identifiers.

  3. 03
    Health and permission

    Disconnected or restricted data should have an explicit state.

SEE IT IN CONTEXT

See what comes
next.

Explore an illustrative workspace and the connected journey behind a customer conversation.

Explore the demo Explore Conversations